Boomer Marketing Report :: December 15th Audio Webinar ::
|
The latest wave of the Boomer Project/Survey Sampling International Boomer Marketing Report will be published shortly. Due to demand for seminars across the country, we've scheduled online/audio "webinars" to present the findings. The next such webinar will be held Wednesday, December 15th from 3:00-5:00pm EST.
Learn more about the webinar and sign up to attend here.
|
|
|
Year End News from the Boomer Project
|
|
|
|
|
We don't know about you, but our holiday shopping
hasn't even begun, much less gotten done yet.
Perhaps we're running behind because we spent last
week at a "Marketing to Boomers" conference in
Toronto, Canada. There were representatives from
major packaged goods marketers and cosmetic
marketers. Plus, people in the media trying to better
understand the importance of Boomers growing
older.
For marketers north of the border, Boomers will be a
significant opportunity -- or problem. In Canada,
Boomers are one-third of the entire population, not
just one-third of all adults over 21, as they are here.
That concentration of a single age group (40-58) will
have incredible impact on many industries and
categories in the Great White North.
Back here in the USA, the November 2004 wave of
the Boomer Marketing Report is tabulated
and analyzed. Some highlights appear below in
"Rock and a Hard Place."
Also, our
second industry
report is now ready for
sale. Titled
"50 Things Every Marketer Needs to Know About
Boomers Over 50," this report provides
information on the key statistics and data a marketer
needs to know, and the resulting implications for your
marketing communications efforts.
The second article provides some insights into how
Boomers, especially those over 50, respond to
imagery in advertisements. Called "Mixed
Emotions," this article reports on findings from
our Boomer Marketing Report as well as some
fascinating research by Dr. Laura Carstensen of
Stanford.
The last feature this month is called "Sad Sad
Sad" and is about how marketers have
confused "demographics" with "target audience." The
two are related, but not the same. (Well, duh, you
say, but take a look and see if you don't agree that
far too often the two are intertwined).
We'd love to hear any thoughts you have on any
of these articles. Just drop us a line.

Matt Thornhill The Boomer Project
|
|
Rock and a Hard Place
For the November 2004 wave of the Boomer
Project/Survey
Sampling International Boomer Marketing
Report, we interviewed 1,800 adults, 1,200 of
which were Baby Boomers, born between 1946 and
1964.
We asked lots of questions about advertising and the
advertisements they recall seeing. Our goal was to
learn how they think and feel about advertising --
especially those Boomers over 50.
One of our key in-going hypotheses was that
Boomers over 50 don't relate to advertising the same
way as those under 50, or those younger adults 18
to 39 years old. If that turns out to be true, then we
wanted to know why.
We also wanted to better understand that if
Boomers "feel about 40," then they should be easy to
reach if marketers just target the 18-49 segment.
Right or wrong?
We got our answers, and learned some other
interesting facts along the way.
Some of the highlights of the findings we'll share
here:
- Boomers' self-identity isn't tied to age at all,
but life stage -- so traditional "age-based"
messages are hard to get right, and even harder to
make relevant.
- Boomers grade advertisers "D+" -- even
lower than younger adults, who typically are even
more jaded about the ad business than Boomers.
- Boomers grade financial services marketers
even lower -- which is a shame, because
Boomers over 50 are at their peak earning years,
have the most disposable income in their lives, and
haven't planned well enough for retirement.
The Boomer Marketing Report contains some
significant findings and implications for marketers --
too many to share in this brief newsletter. We will
publish longer articles about the Boomer Marketing
Report on the Boomer
Project Web site in coming months, as well as
make available for sale the full report.
Plus, we will hold a public "webinar" next
Wednesday, December 15th from 3:00-
5:00pm EST. To register and prepay online, go to our
Seminar page.
|
|
Mixed Emotions: Images and Boomers
Another issue we wanted to better understand with
the Boomer Marketing Report was whether
or not Boomers over 50 responded differently than
younger Boomers and younger adults to imagery in
advertisements.
Some fascinating research by Dr. Laura Carstensen
of Stanford University (and her colleagues)
uncovered that older adults not only
prefer positive imagery, they actually ignore negative
or neutral imagery in ad messages.
Dr. Carstensen literally attached subjects to MRI
machines and monitored brain activity as she
presented simple ads with negative, neutral and
positive images. The brains of the younger adults
were active as they "processed" the negative and
neutral images. Brain activity in the older adults was
considerably less, except when shown positive,
emotionally meaningful imagery. Dr. Carstensen's
conclusion was that older adults have trained their
brains to ignore negative or neutral images (okay, in
fancy-science talk, older adults have less "amygdala
activation" when exposed to negative images, but
you get the point).
This research is but one of many studies of the
psychological behavior of older adults by Dr.
Carstensen, as you can see at her official
Stanford site.
Our research was less invasive and didn't require
anyone to sumit to MRI scans. Instead, we simply
designed some ads with positive, emotionally
meaningful imagery and other ads with neutral
images. Sure enough, the older the Boomer, the more
likely they responded positively to the ad with the
emotionally meaningful image. They either ignored
the neutral image or decided it was actually more
negative than neutral.
The lesson is simple: to draw the attention of older
consumers, you're much better off using postive,
emotionally-meaningful imagery.
That is, if you want amygdala activation. And you
do, you do.
|
|
Sad Sad Sad: Somebody Moved the Target?
The conundrum in marketing today is the continued
fascination with the 18-49 age group. Articles in
advertising and media trade journals routinuely still
refer to the "coveted" audience for TV programming
as "the 18-49 age segment."
But in a twist on the "chicken and egg" discussion,
what came first: Boomers or the "coveted 18-49
segment?"
Want to guess?
That's right, it was Boomers, who began turning 18 in
1964, and half of whom were 18 by 1973. By simply
aging into early adulthood, Boomers drew the
attention of ABC television, who decided to focus
their programming on the huge, young demographic in
an attempt to attract viewers. It worked.
Seems ABC was wallowing in third place behind CBS
and its Westerns and family fare
like "Gunsmoke," "Mayberry RFD" and "Family Affair,"
top rated shows in 1969. In fact, ABC only had
one show in the top ten in 1969 -- "Marcus Welby,
MD." In 1969, the median age of Boomers was 14.
ABC did some research and discovered younger
viewers liked half hour comedies and lighter TV fare,
so they began revamping their line-up in the early
1970's to attract those millions upon millions of
Boomer eyeballs coming of age.
By the mid-1970's, ABC was number one with shows
like "Happy Days," "Laverne & Shirley," "Charlie's
Angels" and the "Six Million Dollar Man." ABC had
seven out of the top ten rated shows in 1976. The
median age of Boomers in 1976 was 21.
Here's the rub:
The median age of Boomers today is 49. They are
quickly aging out of the "coveted demo." And ABC,
and everyone else, are more interested in targeting
today's 21-year-old than a 49-year-old. We checked
the latest Census estimates: in May 2004 there were
4,172,451 21-year-olds and 4,315,016 49-year-olds.
Time to wake up: The target isn't an age segment,
it's a demographic segment. It's Baby Boomers. The
same demo it has been for thirty years. They just
aren't 18-49 anymore. They are 40-58.
Time to shift aim, isn't it?
Source for ratings:
ClassicTVHits.com.
|
|