In this issue...
  • Rock and a Hard Place
  • Mixed Emotions:
    Images and Boomers
  • Sad Sad Sad:
    Somebody Moved the Target?

  • Boomer Marketing Report ::
    December 15th Audio Webinar ::
    The latest wave of the Boomer Project/Survey Sampling International Boomer Marketing Report will be published shortly.

    Due to demand for seminars across the country, we've scheduled online/audio "webinars" to present the findings.

    The next such webinar will be held Wednesday, December 15th from 3:00-5:00pm EST.

    Learn more about the webinar and sign up to attend here.

    Year End News from the Boomer Project

    We don't know about you, but our holiday shopping hasn't even begun, much less gotten done yet.

    Perhaps we're running behind because we spent last week at a "Marketing to Boomers" conference in Toronto, Canada. There were representatives from major packaged goods marketers and cosmetic marketers. Plus, people in the media trying to better understand the importance of Boomers growing older.

    For marketers north of the border, Boomers will be a significant opportunity -- or problem. In Canada, Boomers are one-third of the entire population, not just one-third of all adults over 21, as they are here. That concentration of a single age group (40-58) will have incredible impact on many industries and categories in the Great White North.

    Back here in the USA, the November 2004 wave of the Boomer Marketing Report is tabulated and analyzed. Some highlights appear below in "Rock and a Hard Place."

    Also, our second industry report is now ready for sale. Titled "50 Things Every Marketer Needs to Know About Boomers Over 50," this report provides information on the key statistics and data a marketer needs to know, and the resulting implications for your marketing communications efforts.

    The second article provides some insights into how Boomers, especially those over 50, respond to imagery in advertisements. Called "Mixed Emotions," this article reports on findings from our Boomer Marketing Report as well as some fascinating research by Dr. Laura Carstensen of Stanford.

    The last feature this month is called "Sad Sad Sad" and is about how marketers have confused "demographics" with "target audience." The two are related, but not the same. (Well, duh, you say, but take a look and see if you don't agree that far too often the two are intertwined).

    We'd love to hear any thoughts you have on any of these articles. Just drop us a line.


    Matt Thornhill
    The Boomer Project

    Rock and a Hard Place

    For the November 2004 wave of the Boomer Project/Survey Sampling International Boomer Marketing Report, we interviewed 1,800 adults, 1,200 of which were Baby Boomers, born between 1946 and 1964.

    We asked lots of questions about advertising and the advertisements they recall seeing. Our goal was to learn how they think and feel about advertising -- especially those Boomers over 50.

    One of our key in-going hypotheses was that Boomers over 50 don't relate to advertising the same way as those under 50, or those younger adults 18 to 39 years old. If that turns out to be true, then we wanted to know why.

    We also wanted to better understand that if Boomers "feel about 40," then they should be easy to reach if marketers just target the 18-49 segment. Right or wrong?

    We got our answers, and learned some other interesting facts along the way.

    Some of the highlights of the findings we'll share here:

    1. Boomers' self-identity isn't tied to age at all, but life stage -- so traditional "age-based" messages are hard to get right, and even harder to make relevant.
    2. Boomers grade advertisers "D+" -- even lower than younger adults, who typically are even more jaded about the ad business than Boomers.
    3. Boomers grade financial services marketers even lower -- which is a shame, because Boomers over 50 are at their peak earning years, have the most disposable income in their lives, and haven't planned well enough for retirement.

    The Boomer Marketing Report contains some significant findings and implications for marketers -- too many to share in this brief newsletter. We will publish longer articles about the Boomer Marketing Report on the Boomer Project Web site in coming months, as well as make available for sale the full report.

    Plus, we will hold a public "webinar" next Wednesday, December 15th from 3:00- 5:00pm EST. To register and prepay online, go to our Seminar page.


    Mixed Emotions:
    Images and Boomers

    Another issue we wanted to better understand with the Boomer Marketing Report was whether or not Boomers over 50 responded differently than younger Boomers and younger adults to imagery in advertisements.

    Some fascinating research by Dr. Laura Carstensen of Stanford University (and her colleagues) uncovered that older adults not only prefer positive imagery, they actually ignore negative or neutral imagery in ad messages.

    Dr. Carstensen literally attached subjects to MRI machines and monitored brain activity as she presented simple ads with negative, neutral and positive images. The brains of the younger adults were active as they "processed" the negative and neutral images. Brain activity in the older adults was considerably less, except when shown positive, emotionally meaningful imagery. Dr. Carstensen's conclusion was that older adults have trained their brains to ignore negative or neutral images (okay, in fancy-science talk, older adults have less "amygdala activation" when exposed to negative images, but you get the point).

    This research is but one of many studies of the psychological behavior of older adults by Dr. Carstensen, as you can see at her
    official Stanford site.

    Our research was less invasive and didn't require anyone to sumit to MRI scans. Instead, we simply designed some ads with positive, emotionally meaningful imagery and other ads with neutral images. Sure enough, the older the Boomer, the more likely they responded positively to the ad with the emotionally meaningful image. They either ignored the neutral image or decided it was actually more negative than neutral.

    The lesson is simple: to draw the attention of older consumers, you're much better off using postive, emotionally-meaningful imagery.

    That is, if you want amygdala activation. And you do, you do.


    Sad Sad Sad:
    Somebody Moved the Target?

    The conundrum in marketing today is the continued fascination with the 18-49 age group. Articles in advertising and media trade journals routinuely still refer to the "coveted" audience for TV programming as "the 18-49 age segment."

    But in a twist on the "chicken and egg" discussion, what came first: Boomers or the "coveted 18-49 segment?"

    Want to guess?

    That's right, it was Boomers, who began turning 18 in 1964, and half of whom were 18 by 1973. By simply aging into early adulthood, Boomers drew the attention of ABC television, who decided to focus their programming on the huge, young demographic in an attempt to attract viewers. It worked.

    Seems ABC was wallowing in third place behind CBS and its Westerns and family fare like "Gunsmoke," "Mayberry RFD" and "Family Affair," top rated shows in 1969.

    In fact, ABC only had one show in the top ten in 1969 -- "Marcus Welby, MD." In 1969, the median age of Boomers was 14.

    ABC did some research and discovered younger viewers liked half hour comedies and lighter TV fare, so they began revamping their line-up in the early 1970's to attract those millions upon millions of Boomer eyeballs coming of age.

    By the mid-1970's, ABC was number one with shows like "Happy Days," "Laverne & Shirley," "Charlie's Angels" and the "Six Million Dollar Man." ABC had seven out of the top ten rated shows in 1976. The median age of Boomers in 1976 was 21.

    Here's the rub:

    The median age of Boomers today is 49. They are quickly aging out of the "coveted demo." And ABC, and everyone else, are more interested in targeting today's 21-year-old than a 49-year-old. We checked the latest Census estimates: in May 2004 there were 4,172,451 21-year-olds and 4,315,016 49-year-olds.

    Time to wake up: The target isn't an age segment, it's a demographic segment. It's Baby Boomers. The same demo it has been for thirty years. They just aren't 18-49 anymore. They are 40-58.

    Time to shift aim, isn't it?

    Source for ratings: ClassicTVHits.com.

    phone: 804.690.4837
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