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Jumpin' Jack Flash October 2006

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Dear Matt,
 
Quite a week on Wall Street, huh?
 
Our favorite black humor of the week is "What are the only two positions to take in today's market? Answer: Cash or fetal."
 
It's certainly sobering to watch your 401k turn into a 201k in one week's time. 
 
The implications for marketers focusing on Boomers are significant in the short term (uh, consumption will grind to a halt), but also important for the long-term as well.
 
That's because now more than ever Boomers will plan on delaying "retirement" beyond age 62 or 65 until some to-be-determined date in the future. Driven more by financial need now than personal wants, this means millions more Boomers will stay in the workforce longer, earning more money, but also spending more money. Plus, they'll contribute more to Social Security and delay applying for benefits longer.
 
A recent analysis by McKinsey concluded that if the average age for Social Security benefits was delayed by some 18 months, it would remain solvent forever.
 
Maybe we can take it off the table as an issue to be solved by Congress ("the opposite of pro is con, the opposite of Progress is..."). Turns out the marketplace will solve it for us.
 
October 2008 will be remembered as the month the market convinced Boomers work is better than retirement. Mark our words.
 
Report on the Focalyst Forum
 
For the last few months we've been encouraging readers of this newsletter to attend the Focalyst Executive Forum that took place last week in New York City. Having gone ourselves, we want to report on the good, the bad and the disappointing.
 
 
Focalyst Executive Forum Logo 
 
The good was the networking and spending time with other attendees and the sponsors. The bad was that it was split into multiple "tracks" and we couldn't benefit from every presentation.

But most important was the disappointment. That's right, our overall assessment was that the event did not meet expectations. And our expectations came from the outstanding content at the first Focalyst Forum back in 2006.

To be fair, today is very different than 2006. Back then, Focalyst was a joint venture between AARP Services and the Kantar Group, WPP Group's research organization. Today it is housed within Kantar's MillwardBrown and AARP Services is gone. Back in 2006 the event had one "track" and if memory serves, almost all of the presenters were companies and organizations sharing their successes and failures in developing marketing programs targeted to Boomers. Focalyst shared findings from their expansive survey of over 30,000 consumers from early 2006.

The original event wasn't trying to educate us about Boomers, or why they are important. Instead, it assumed those paying the $1,895 retail admission price had already figured that out and were ready for real hands on learning. In 2006, the Forum delivered.

Last week, not so much.

Many of the presenters simply provided Boomer 101 type content -- J. Walker Smith of Yankelovich gave an overly enthusiastic presentation where he kept telling us (or to be more accurate, yelling at us) that Boomers are important because of "the NUMBERS." Thanks for that tidbit.

Focalyst reported on a new national study among Boomers. But the total sample size was only 324 people. A far cry from 30,000 last time. Plus, the margin of error for a sample that small is practically larger than this week's stock market decline.

Other presenters told us Boomers are online, environmentally responsible, fed up with the financial services category, not going to live in assisted living or nursing homes, and respond to marketing that makes them feel younger than they are.

Few, if any, offered practical insights, and more importantly, implications for marketers. In our not-so-humble view the most productive and useful conferences are ones that show the attendees what works and what doesn't, and what they ought to be doing next. Even the futurist who presented didn't deliver a plan of action for marketers to take advantage of the future he portrayed.

Now, it could be we're jaded, having been focused on Boomers since 2003, long before the current mania began.
If anyone out there attended and has a different point of view, please share. Just email matt@boomerproject.com and we'll report next month.
 
 
*******
 
Remember, another way to stay on top of all the important news and our commentary on understanding Boomers is to subscribe to our blog, Boomer Consumer :: The Blog. We try to post new content several times a week.
 
Just click the link and scroll down until you see a place to type in your email address on the right side of the page. You'll get an email on those days we post something new.
Links to More Stories/Articles: 
 
Here are four stories, commentaries and pieces we've posted to our blog since our last newsletter, from most recent to oldest. You can sign up at the blog to get these stories the day they are posted. 
About Us

Hire the Boomer Project to help your company or organization get smarter about marketing to Boomers.

We offer consulting to help companies and organizations develop thier "50+ plan." If you don't have one, you better. It's the only demographic segment that will increase in size over the next decade, growing some 23% while the 18-49 segment stays stagnant (Census data, baby).

We also conduct on-site programs, where we educate your marketing and/or customer service personnel about how today's Boomer Consumers think, feel and respond to your messages. These day-long sessions include insights obtained from our on-going proprietary national research among Boomers.

Contact us to learn more about all of our services.

phone: 804.690.4837
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