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Latest News & Insights from the Boomer Project

Happy Holidays from the Boomer Project!

As you wind down your business activities and increase your social activities, we'll offer some updates on the world of today's Boomer Consumer.

This month we'll report on TV Land's new research on Boomers and TV, update you on some new research we've just completed, and provide a round-up of key news items about today's Boomer Consumer.

Overall it has been a very busy fall for the Boomer Project, as we find demand for our consulting services on the increase among consumer products companies. Financial Services and Healthcare remain keenly interested in learning how to better market to Boomers, but apparently some traditional packaged goods companies are also seeing the value in targeting an audience segment that is almost three times the population of Canada, America's 78 million Boomers.

Subscribers to the new paid newsletter, "BoomerMarketingNews," are able to read more in-depth analyses, opinions and research findings. Each monthly issue features articles, stories, features and interviews on marketing to today's Boomer Consumer. The annual subscription is $240, but readers of this newsletter can subscribe for only $180 for the first year by using coupon code "bab00m" (that's two number zeros instead of the letter "o". Just click here to subscribe.


TV Land and Boomers

Last month TV Land released the first set of findings from research they have been conducting on today's Boomer Consumers. Widely reported in the media (here's the best article we found), the key findings were that Boomers don't like much that's on TV these days, and don't think many advertisers are targeting messages to them.

TV Land's response is to develop more original programming aimed at Boomers, as well as continuing to provide classic TV programs Boomers love. Their hope is to attract a large and loyal audience, and to "monetize" that audience -- that is, sell those eyeballs to eager advertisers.

This is a good idea, but it is going to take some time, we think.

First, there's the argument that Boomers don't actually need their own TV network, as put forth by Brent Green on his blog.

Second, there's the problem that most advertisers think they are already reaching Boomers because they run ads in programs Boomers watch. But most advertisers are wrong -- because most ads don't actually feature Boomer-aged people or situations relevant to Boomer-aged people today.

In fact, another TV Land study found that 45% of Boomers say they "feel overlooked" by marketers today, 75% say they "pay more attention when the situation is one they can relate to," and 51% say they "want to see people their own age" in TV ads.

According to this article in Variety, even if Boomers are watching TV, they are invisible to the media and marketers. Rarely, if ever, are their full numbers counted when reporting on the viewing audience of any TV programming. It's as if they don't exist at all.

Recently we had the opportunity to review a large consumer products company's current TV reel (supported by $250 million in ad dollars this year). Of the dozen or so commercials, we only saw one with people older than 35 years old. Except for the ad for the "senior" product, which had actors 65 and older.

Like we said, TV Land may be on to something, but it's going to take some time.

[Note: We interviewed Larry Jones, president of TV Land for BoomerMarketingNews. That interview and a longer discussion of this issue are in the December issue.]


"Generations at Work" National Study

The Boomer Project, in conjunction with SIR Research and Survey Sampling International, has just completed a national study of today's multi-generational workforce. We compare and contrast attitudes and perceptions among Boomers over 50, under 50, Gen X and Gen Y.

The topic areas included:

  • How job expectations and career needs vary across different generations and different industries.

  • How different generations prioritize the defining attributes of a leading employers in today’s market – the key attributes of an “ideal employer” and what specifically they offer in terms of tangible and intangible benefits.

  • What different generations are looking for in an employer – what they need, want, “have to have” when they are looking at possibilities. Understand if these needs and wants have changed over time.

  • Challenges in cultivating employee retention and growth – how Gen Y recruits feel about being kept informed vs. Gen X vs. 20-year Boomer veterans.

  • How generations view their work, position, and career in relation to other parts of their personal life and life goals. Understand how personal values impact workforce values.

  • Workplace values today and the extent people report they have changed over the past five years. Understand how changing personal and workplace values are shaping employee-employer relationship expectations.

We'll be reporting some of the key findings in our "BoomerMarketingNews" paid newsletter starting in January. By late January we'll have the full report available for purchase at our Web site.

Already some organizations and companies have hired the Boomer Project to conduct on-site seminars and workshops on "Generations at Work." If you are interesting in learning more about this program, contact Jocelyn Tice via email or call 804-237-1683.


Rock 'n Roll Will Never Die

NBC Nightly News with Brian Williams has been running features on "American Boomers" throughout the year, and this past week featured a story on the continuing role and importance music has in the life of today's Boomer Consumer.

The factoids behind the story are that consumers over 45 account for 25% of all music sales in the United States, more than twice the share of any other age group, and up from 15 per cent a decade ago. Perhaps most surprisingly, the over-50s were responsible for 24 per cent of the music industry’s online sales.

Now you know who has been buying all those iPods after all.

This should be good news for bands like New Earth, a Boomer-aged band playing new music in the style of the best bands of the 60's and 70's. They call it "Boomer Rock," and from the online samples we heard, that's exactly what it is.

This should also be good news for businesses like New Boomer Music, a recording company focusing on music they describe as "like Classic Rock, only new."

Of course, we don't anticipate the radio conglomerates to refocus on the Boomer market, other than to keep playing what Gen Y's refer to as "Old School" (which is Classic Rock to us).

Maybe marketers will stop regurgitating old standards as the music in commercials targeting Boomers and get our attention with some "New School" classic rock.


Two Feel Good Stories for the Holidays

One: According to data collected by Fidelity, Boomers are on track to donate $100 billion to charities this year, up 25% from last year. Cha-ching!

Two: While there are some out there worrying about how Boomers will handle aging parents (is there really a condition called "Elder Shock?"), a study from the USC Leonard Davis School of Gerontology finds that Boomers are ready, willing and able to help older parents.

USC found that an adult child's desire to care for an aging parent peaks at the age of 51 when individuals are most likely to be called upon to provide parental support. As expected, women consistently express stronger familial obligations toward parents than men.

Further findings also indicated that as parents get closer to death, they become more altruistic toward their children – that is, they make fewer demands of them in spite of their growing needs and increasing dependence.

"Very old adults give priority to their adult children and grandchildren and want to see them thrive, even if it means getting less care then they may actually need," said co-author Merril Silverstein, professor at the USC Davis School.

Both stories remind us that those "self-absorbed" Boomers aren't so self-absorbed any more.


In This Month's BoomerMarketingNews

We feature stories on:

  • Boomers and TV -- an interview with Larry Jones, president of TV Land
  • A review of Marti Barletta's new book, PrimeTime Women and an article about the Red Hat Society
  • Boomers and Newspapers -- a report on the renewed attention Boomers are getting from the editorial side of the newspaper industry
  • Stories about products and services focusing on Boomer Vitality -- have you scheduled your brain lift yet?
  • Commentary on current Boomer-targeted advertising.

Available only by subscription online here. Remember to use your coupon code of “bab00m” (that’s the numeral zero for the two “o’s”).


Upcoming Events

The Boomer Project is presenting at the International Builders Show in Orlando in February, as well as private seminars and events for a variety of companies and organizations.

If you know of a group or organization that would benefit from learning more about how to market to today’s Boomer Consumer, contact Jocelyn Tice or call 804-237-1683.

Also, if you have any comments or questions about any of the information presented here, please let us know at comments@boomerproject.com.


Matt Thornhill
The Boomer Project
Ready to Learn More?

Hire the Boomer Project to help your company or organization get smarter about marketing to Boomers.

We offer an on-site program, where we educate your marketing and/or customer service personnel about how Boomers over 50 think, feel and respond to your messages. These day-long sessions include insights obtained from our on-going proprietary national research among Boomers.

Contact us to learn more about this program.

phone: 804.690.4837

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